Once File Explorer is working, you may want to make File Explorer open to This PC instead of Quick Access. ![]() If the Windows 11 File Explorer is not working, one of these fixes should (hopefully) get you up and running again. If that doesn’t work, you might want to try a third-party antivirus. You can select to perform a full scan, custom scan, or Microsoft Defender offline scan. To do this, open Windows Security (as above) and press Virus & threat detection > Scan options. ![]() If you want to perform a different type of scan, you can customize your scan options. Next, press Virus & threat detection > Quick Scan. Try running a quick scan by opening the Start menu and typing Windows Security-select the best match result at the top. While no protection is 100% perfect, you can manually check for threats using the Windows Security app. Microsoft enables its security software on Windows 11 by default, providing you with up-to-date, real-time protection. When the tool is complete, restart your PC to see if File Explorer is back up and running.Ī virus or other type of malicious software could be interfering with File Explorer. This is listed in the System and Security section.įollow the on-screen instructions to run the wizard. In the Troubleshooting menu, press the Run maintenance tasks option. Make sure the View by options in the Control Panel is set to “ Large icons.” Next, click the Troubleshooting option. To use this tool, open the Start menu and type control panel. While this is an old-school method, it may work for some users. You can also use the System Maintenance utility in the older Control Panel to fix problems with File Explorer. Wait for any updates (when found) to install, then restart your PC by pressing the Restart now button.Ħ. Select Windows Update, then press Check for Updates. To do this, open the Start menu and press Settings. You can manually check for updates when you need to, rather than waiting for them to install in the background automatically. To fix this, make sure Windows 11 is up to date. Microsoft regularly releases bug fixes for Windows 11-one of these bugs could cause File Explorer to crash. Windows, like all software, is prone to an occasional bug or two. When it does, restart your PC and see if File Explorer is back to normal. It can take a while for the scan to complete. When your PowerShell terminal window opens, type in the following command and hit Enter: sfc /scannow ![]() Click Yes to the UAC prompt if it pops up. To run an SFC scan, right-click the Start button and click Windows Terminal (Admin). Where possible, SFC will restore your Windows files to ensure your PC (and the File Explorer app) is working properly. The System File Checker tool (or SFC for short) is a Windows utility that finds corrupted system files on the local drive. To do this, right-click the Start button and select Shut down or sign out > Restart. It should also install any pending updates. This will clear any running apps and processes, wiping active memory and giving your apps (including File Explorer) a fresh start. If File Explorer isn’t working, restart Windows 11. There’s a reason that IT engineers perform a restart before they try other fixes. In the General tab (under the Privacy section), press the Clear button, This is the button visible next to the “ Clear File Explorer history” section. ![]() Select the first ( best match) result at the top. To do this, press the Windows key (or open the Start menu) and type file explorer options. Clearing the cache regularly can improve its performance. The more you use any app in Windows 11, the more data it accumulates. If File Explorer is slow or crashing, you can try to clear its cache. After the restart, check to see if it’s still freezing up or crashing. Under the Processes tab, find and highlight Windows Explorer and click the Restart button. You can quickly open Task Manager with the keyboard shortcut Ctrl + Shift + Esc. To do this, start by opening Task Manager and pressing the More Details button to expand the visible detail (if it’s not already). The process is simple and doesn’t require a complete PC reboot. One of the easier ways to fix a non-working File Explorer app is to restart it. We’ll go over some of the best fixes below. If the Windows 11 File Explorer app isn’t working, there are a few ways you can fix it. If the Windows 11 File Explorer is not working, here are some different fixes you can try. If File Explorer crashes, freezes up, or stops working altogether, you might be in trouble. File Explorer is the gateway to your data-without it, you can’t find or use your files.
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